How can we help?

The code is sent by email and can take a minute. Check your spam or junk folder, and that the address is the one you used. When the countdown on the sign-in screen ends you can tap Resend code. Still nothing? Write to us.

Ask someone in the pod for its invite code. In Elim, open the Pods tab and tap Join with a code (if you are already in a pod, tap the pod’s name first). Paste the code or type it, then tap Join pod. If the code is on your clipboard when you open that screen, Elim offers it to you. The invite page can copy a code for you.

Open your pod and tap Invite. A group pod (up to 20 people) has one code that anyone in it can share. A 1-on-1 pod makes an invite that works once and lasts seven days.

In Invite, tap Reset invite code. The old code stops working at once. People already in the pod stay in.

Anyone can leave: tap the member count at the top of the pod, then Leave pod at the bottom. The person who started the pod can also remove someone, from the ··· menu next to their name. A removed person can come back if they still have a working group code, so reset the code if you don’t want that.

Your private journal, personal prayers, saved verses and letters are never shown to a pod. Pod members see your name, and only what you choose to put there: your answers to a shared reading plan once they unlock, prayer requests you post, and signals you send. The Privacy Policy has the details.

Yes. Your journal is written to your phone first and backed up when you are online, and the Bible text is built in.

They are off until you turn them on. You can change your choice any time under Profile → Privacy & account → AI features. Turning them off stops anything further from being sent.

Go to Profile → Delete account and confirm. It is immediate and cannot be undone. It deletes your account and your private data. Things you had already shared with a pod stay for the pod, no longer linked to you.